Support Center

Clear answers to the most common questions about events, bookings, packages, rules, and guest services.

Frequently Asked Questions

Which event types can you organise?
How far in advance should I book?
What happens if I cancel?
Do you run events at different venues?
Can my event be tailored to my preferences?
What do winners get?
Do guests need gaming experience?
What is included in event packages?
How do I complete a booking?
Is there a minimum or maximum number of guests?

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